Case Studies
Manufacturing & Distribution
AI-Powered Order Processing Automation in Microsoft Dynamics 365
Global B2B manufacturer
Microsoft Dynamics 365
Avg. Order Processing Time
Line Item Accuracy
Apparel / E-commerce
Order Orchestration and Returns Management for DTC Brand
Direct-to-consumer fashion label
Dynamics 365 Supply Chain Management, Power Automate, Shopify
refund processing time reduced
stockout events cut
E-commerce / Retail
Real-Time Product Feed and Personalization in Shopify + D365
Multi-brand online retailer
Dynamics 365 Customer Insights, Klaviyo, Power BI, Shopify Plus
conversion rate increased
email CTR for personalized campaigns
IT & Consulting Services
B2B Lead Intelligence and Targeting for IT Consultancy
Cloud services consultancy
Dynamics 365 Sales, LinkedIn Sales Navigator, Power BI
increase in Sales Qualified Leads (SQLs)
faster SDR-to-demo conversion
IT Services / Professional Services
Service Operations Automation for IT & Consulting Firm
Mid-sized IT consulting firm
Dynamics 365 Project Operations, Power Automate, Teams
billing cycle shortened
resource utilization improved
Automotive / Service & Support
Connected Service and Sales Desk with Dynamics 365
National automotive brand with dealer-franchise model
Dynamics 365 Customer Service, Omnichannel, Power Virtual Agents
increase in CSAT scores
decrease in no-show service appointments
Automotive / Retail
Inventory-Led Marketing Transformation for Auto Dealerships
Multi-location auto dealership group
Automotive Accelerator, Dynamics 365 Customer Insights
decrease in cost-per-lead (CPL)
increase in test-drive-qualified leads
Employee Engagement / Hospitality
Employee Experience Hub in Microsoft Viva + SharePoint
Multi-brand hospitality group
Microsoft Viva, Power Automate, SharePoint Online
increase in employee engagement index
onboarding completion rates improved to
B2B Sales / Wholesale
Quote-to-Cash Acceleration in Dynamics 365 Sales + Finance
B2B industrial equipment reseller
Dynamics 365 Finance, Dynamics 365 Sales, Power Automate
reduction in Quote-to-Cash Time
invoice accuracy achieved
Apparel / Manufacturing
AI-Driven Forecasting for Apparel Production and Demand Planning
Global sportswear manufacturer
Azure Machine Learning, Dynamics 365 Supply Chain Management, Power BI
reduction in excess inventory
improved forecast accuracy
Sustainability / Utilities
ESG Data Platform and Sustainability Reporting in Power Platform
Regional energy utility provider
Azure Synapse, Dataverse, Power Apps, Power BI
ESG report generation time reduced
audit compliance for first regulated sustainability filing
Consumer Electronics / Customer Experience
Omnichannel Service Transformation with D365 Customer Service + Power Virtual Agents
Global electronics brand
Azure, Dynamics 365 Customer Service, Power BI, Power Virtual Agents
faster average resolution time
of tickets deflected through the virtual agent
Corporate Services / Real Estate
Multi-Entity Financial Reporting in D365 + Power BI
International corporate services group with real estate arms
Dynamics 365 Finance, Power BI Embedded
CFO reporting cycle reduced
board-ready packs now generated in under
Logistics & Transportation
CRM Rollout with Lead Routing and Forecasting
B2B distributor in aviation components and tools
Azure DevOps, Dynamics 365 Sales, Power BI
improvement in lead-to-opportunity conversion
SLA met for first-touch response
Professional Services
Financial Close Automation via D365 Finance
Multi-office legal and consulting firm
Dynamics 365 Finance
closing time reduced
saved on audit & reconciliation costs
Manufacturing / Supply Chain
Warehouse and Procurement Optimization with D365 SCM
Regional manufacturer and distributor
Dynamics 365 Supply Chain Management
inventory accuracy improved
reduction in delivery lead times
Retail & E-Commerce
Loyalty Segmentation and Campaign Automation in D365
National fashion retail chain
Commerce, Dynamics 365 Customer Insights, Marketing
increase in returning customer
boost in open rates for targeted campaigns
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