Employee Engagement / Hospitality
Employee Experience Hub in Microsoft Viva + SharePoint
Facing retention challenges and employee disengagement, the client launched an initiative to modernize their digital employee experience. GC Consulting designed and implemented an Employee Experience Hub with Microsoft Viva and SharePoint, resulting in a 48 percent boost in internal engagement metrics.
Multi-brand hospitality group
Microsoft Viva, Power Automate, SharePoint Online
The Challenge
- Disconnected communication tools across brands and regions
- Low engagement with HR policies, learning, and internal news
- High onboarding friction and low survey participation
Our Solution
We led a discovery phase with HR, IT, and regional ops leaders to define what mattered most to employees across frontline and corporate roles.
We designed an Employee Experience Hub using Microsoft Viva Connections and SharePoint Online, integrating learning content, policy updates, kudos, benefits, and surveys into a single destination.
Using Power Automate, we built automated onboarding flows and connected the hub to the HRIS for real-time personalization.
We also configured feedback loops and nudges through Viva Insights to encourage participation in surveys, learning modules, and town halls.
Branded experiences were tailored per location, and mobile responsiveness was prioritized to serve on-the-go staff.
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Implementation Timeline
Results After 60 Days
increase in employee engagement index
onboarding completion rates improved to
survey response rates rose
mobile access accounted
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