ERP for Growth: Moving From Reporting to Strategy
Microsoft Dynamics 365 Implementation, Integration & Migration Services
At Green Couch, we help organizations turn Dynamics 365 into a strategic growth engine.
We combine deep platform expertise with executive-level consulting to lead architecture, AI integration, implementation, and business process transformation. Our focus is on clarity, scalability, and measurable outcomes, from first design to post-launch optimization.
Whether modernizing a legacy CRM, rolling out AI-powered automation, or scaling operations across markets, we bring the structure, insight, and accountability that drive lasting results.
Our Advantages
24/7 Managed Services
customer support
AI assistants
for accelerated development
Smart Delivery
efficient implementations & industrial-grade automation
Quality-first delivery
built for resilience, performance, and long-term value
Case Studies
Manufacturing & Distribution
AI-Powered Order Processing Automation in Microsoft Dynamics 365
AI BuilderAzure Form RecognizerAzure OpenAIMicrosoft Dynamics 365 F&OPower AppsPower AutomatePower BI
Client
Global B2B manufacturer (Client under NDA)
Platform
Microsoft Dynamics 365
Apparel / E-commerce
Order Orchestration and Returns Management for DTC Brand
Customer ExperienceE-commerce Ops IntegrationReturns Automation
Client
Direct-to-consumer fashion label (Client under NDA)
Platform
Dynamics 365 Supply Chain Management, Power Automate, Shopify
E-commerce / Retail
Real-Time Product Feed and Personalization in Shopify + D365
CDP IntegrationEcommerce StrategyMartech AutomationPersonalization
Client
Multi-brand online retailer (Client under NDA)
Platform
Dynamics 365 Customer Insights, Klaviyo, Power BI, Shopify Plus
IT & Consulting Services
B2B Lead Intelligence and Targeting for IT Consultancy
Account-Based Marketing EnablementCRM RolloutLead Scoring
Client
Cloud services consultancy (Client under NDA)
Platform
Dynamics 365 Sales, LinkedIn Sales Navigator, Power BI
IT Services / Professional Services
Service Operations Automation for IT & Consulting Firm
Managed ServicesProject ForecastingPSA ImplementationWorkflow Automation
Client
Mid-sized IT consulting firm (Client under NDA)
Platform
Dynamics 365 Project Operations, Power Automate, Teams
Automotive / Service & Support
Connected Service and Sales Desk with Dynamics 365
AI Chatbot DesignCRM & Service Desk DevelopmentIntegrationManaged & DevOps
Client
National automotive brand with dealer-franchise model (Client under NDA)
Platform
Dynamics 365 Customer Service, Omnichannel, Power Virtual Agents
Automotive / Retail
Inventory-Led Marketing Transformation for Auto Dealerships
Advertising EnablementCRM & CDP DevelopmentIntegrationManaged ServicesTechnical Consulting
Client
Multi-location auto dealership group (Client under NDA)
Platform
Automotive Accelerator, Dynamics 365 Customer Insights
Employee Engagement / Hospitality
Employee Experience Hub in Microsoft Viva + SharePoint
Digital WorkplaceEX DesignHR System IntegrationPlatform Implementation
Client
Multi-brand hospitality group (Client under NDA)
Platform
Microsoft Viva, Power Automate, SharePoint Online
B2B Sales / Wholesale
Quote-to-Cash Acceleration in Dynamics 365 Sales + Finance
CRM + ERP IntegrationFinance Process ReengineeringQuote Automation
Client
B2B industrial equipment reseller (Client under NDA)
Platform
Dynamics 365 Finance, Dynamics 365 Sales, Power Automate
Apparel / Manufacturing
AI-Driven Forecasting for Apparel Production and Demand Planning
Data Science ConsultingForecasting Model DevelopmentMLOps EnablementSCM Integration
Client
Global sportswear manufacturer (Client under NDA)
Platform
Azure Machine Learning, Dynamics 365 Supply Chain Management, Power BI
Sustainability / Utilities
ESG Data Platform and Sustainability Reporting in Power Platform
Compliance ConsultingData Platform DevelopmentESG ReportingIntegrationPower Platform Enablement
Client
Regional energy utility provider (Client under NDA)
Platform
Azure Synapse, Dataverse, Power Apps, Power BI
Consumer Electronics / Customer Experience
Omnichannel Service Transformation with D365 Customer Service + Power Virtual Agents
AI Chatbot DesignCRM DevelopmentImplementationIntegrationManaged & DevOps
Client
Global electronics brand (Client under NDA)
Platform
Azure, Dynamics 365 Customer Service, Power BI, Power Virtual Agents
Corporate Services / Real Estate
Multi-Entity Financial Reporting in D365 + Power BI
AdministrationF&O DevelopmentImplementationIntegrationManaged & DevOpsTechnical Consulting
Client
International corporate services group with real estate arms (Client under NDA)
Platform
Dynamics 365 Finance, Power BI Embedded
Logistics & Transportation
CRM Rollout with Lead Routing and Forecasting
AdministrationCRM DevelopmentImplementationIntegrationManaged & DevOpsTechnical Consulting
Client
B2B distributor in aviation components and tools (Client under NDA)
Platform
Azure DevOps, Dynamics 365 Sales, Power BI
Professional Services
Financial Close Automation via D365 Finance
AdministrationF&O DevelopmentImplementationIntegrationManaged & DevOpsTechnical Consulting
Client
Multi-office legal and consulting firm (Client under NDA)
Platform
Dynamics 365 Finance
Manufacturing / Supply Chain
Warehouse and Procurement Optimization with D365 SCM
AdministrationF&O DevelopmentImplementationIntegrationManaged & DevOpsTechnical Consulting
Client
Regional manufacturer and distributor (Client under NDA)
Platform
Dynamics 365 Supply Chain Management
Retail & E-Commerce
Loyalty Segmentation and Campaign Automation in D365
CRM DevelopmentImplementationIntegrationManaged Services & DevOpsTechnical Consulting
Client
National fashion retail chain (Client under NDA)
Platform
Commerce, Dynamics 365 Customer Insights, Marketing
Your Partner in Smart Dynamics 365 Solutions
Our experienced team offers end-to-end support, ensuring seamless implementation, AI integration, and optimization of Microsoft Dynamics 365 platforms, unlocking intelligent automation and real-time insights that drive business growth.
Solution Consulting
Our Microsoft Dynamics 365 consultants offer strategic advice and technical expertise to help you customize and optimize your platform to align with your business goals.
Administration
Our administrative services ensure your Microsoft Dynamics 365 platform remains efficient, secure, and updated to meet evolving business needs.
F&O Customization
Unlock the full potential of Microsoft Dynamics 365 with our expert development services. From CRM and F&O to Business Central and custom plugins, our D365 developers deliver tailored solutions to drive efficiency and growth.
Migration
Transition to Microsoft Dynamics 365 seamlessly with our migration services. We ensure secure data transfer, minimal downtime, and a smooth user experience.
Integration
Connect Microsoft Dynamics 365 with your existing tools and systems for improved data flow, automation, and business intelligence.
Outsourcing
Streamline your operations by outsourcing Microsoft Dynamics 365 tasks to our dedicated team. We provide expert resources to manage your CRM, ERP, and other MD365 modules, ensuring optimal performance.
Project
Statistics
Project
Statistics
50+
Successful Microsoft Dynamics 365 Projects Completed
98%
Client Satisfaction Rating
30%
Average Improvement in Operational Efficiency
15+
Industries Served Worldwide
Special Offers
Implementation & System Audit
End-to-end implementation and automation of complex corporate processes across the full Microsoft Dynamics 365 suite.
Fast-Track Onboarding
Quick setup of Microsoft Dynamics 365 with expert-led configuration, essential setup and focused training.
Custom Integrations
Connect Microsoft Dynamics 365 with your ecosystem for seamless data flow, automation and improved reporting.
Migration from Legacy Systems
Certified experts ensure a secure transition of your CRM/ERP setup from legacy platforms to Microsoft Dynamics 365, with zero data loss and minimal downtime.
Business Analytics Support (this offer wasn’t changed)
Provide ongoing support and ad hoc reporting via embedded business analysts experienced in Dynamics 365 modules, KPIs, Power BI, and performance optimization.
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Unmatched expertise
Every great journey starts with a single step, reach out and let’s map out the path to your success together.
Let's discuss!